Australia onlyAs a Consultant working in our Continuous Value Services Group, you will work with a variety of customers, diving into post production support and continuous improvement opportunities with Workday HCM. Additionally, you must have a technical aptitude and be capable of configuring the product to meet the business requirements and design specifications.
Responsibilities:
Execute the day-to-day activities of Workday HCM support and enhancements for a variety of customer engagements including staff augmentation, ad-hoc support, and small enhancements
Provide subject matter expertise on Workday best practices
Conduct sessions with customers to analyze business requirements and provide solutions to complex business problems
Identify strategies, risks, and options for recommending approaches towards meeting requirements for post-production customers
Become a Workday HCM expert with deep knowledge of core functionality, as well as touch points with Compensation, Recruiting, Talent, Learning and future product direction
Mentor other consultants; actively share product knowledge with others to grow our practice
Support business development activities such as identification, proposal development, and other pursuit activities
Skills & Qualifications:
Workday experience as part of a customer team or deployment team required
Experience gathering requirements,designing, prototyping, testing and deploying solutions to meet customer requirements
Subject matter expertise in HR practices and functions
Passion for exceptional customer service
Strong communication and presentation skills, with the ability to effectively manage customer expectations
Bachelor’s degree or equivalent experience in Human Resources, Human Resources Management, Human Resources Information Systems or related field
Advanced knowledge of Microsoft Office suite, particularly Microsoft Excel and PowerPoint
Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
- Seek data, build knowledge: I use facts to guide my actions and decisions.
- Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
- Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
- Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
- Do the right thing, the right way: I always make the ethical choice.
