Senior Product Manager (Patient Access)

Summary:

Quadax, an award-winning leader in healthcare revenue cycle technology, is seeking a Senior Product Manager to join our Team and help us grow our Patient Access Solution. The Senior Product Manager will play a key role in driving the strategic vision, roadmap, and execution of our patient access products, ensuring they meet the unique needs of our entire client base. The ideal candidate will have expertise in all facets of patient access, with an emphasis in eligibility solutions, healthcare technology, and has a passion for improving the patient journey. This role will work closely with other product managers, product owners, architects and developers in an Agile software development environment.

Open to remote employees ONLY in: OH, PA, MI, IN, KY, WV, WI, AL, TN, GA, FL, TX, MO, SD, SC, NE, and NC

Responsibilities:

• Maintain a prioritized product backlog to ensure the maximum value of the delivery team
• Define success criteria for your product area, ensure alignment across your various stakeholder groups
• Work closely with cross functional product development team, clients and other subject matter experts to design superior features to solve for client pain points
• Define feature-level requirements, including acceptance criteria
• Engage in cross-company initiatives
• Help drive in-sprint work in collaboration with Product Owner and Scrum Master
• Learn and vet Revenue Cycle solutions that should be considered for integration within the Quadax solution set
• Proactively identify opportunities to incorporate AI/ML technologies within your solution to allow for automation and advanced insights
• Conduct product overviews and demonstrations to internal staff as well as current and prospective clients
• Develop and recommend best practice use of assigned software applications
• Work with other departments to develop new processes to properly test, support, and implement products, establishing benchmarks, deadlines and deliverables
• As new products mature, execute effective change management strategies to ensure proper adoption across all stakeholder groups

Qualifications:

• 5+ years’ experience in Healthcare Revenue Cycle including patient facing aspects, required
• Strong background in patient access required with a deep understanding of Eligibility Verification
• Experience in business analysis or in an agile software environment preferred (3+ years)
• Travel to client sites as required (<5% Travel is typical)
• Strong technical skills – Ability to understand how systems/applications work
• Comfortable speaking in public to small and large groups
• Strong attention to detail
• Ability to set and follow priorities and effective time management
• Bachelor’s Degree strongly preferred