Mexico onlyThe Salesforce Administrator will be a key member of the global IT Applications team, whose mission is to increase Thales’s competitive advantage using information technology.
The Salesforce Administrator will be a critical functional technology partner supporting Thales’s Sales Operations, Support, Marketing, and Finance departments. This position will play a key role in assessing, deploying, supporting and improving business systems that deliver best in class technology experiences for both internal stakeholders and Thales’s customers. Hours for this position will be on (PST).
Remote - Mexico
Key Areas of Responsibility
Troubleshoot Salesforce issues using a ticketing system. This includes identifying and resolving problems with functionality, permissions, data, integrations and performance
Design, implement, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including Force.com, CPQ and various managed packages
Collaborate with Sales Operations, Support, Marketing, Finance and other teams on projects related to Salesforce
Participate in agile development processes, including daily stand-ups, sprint planning, QA, UAT and go-live
Prepare and execute mass data uploads
Ensure creation and updating technical documentation
Stay up to date on new Salesforce features and functionality
Minimum Qualifications
At least 3 years Salesforce administration experience
Certified Salesforce Administrator. Other certifications a plus
Strong understanding of Salesforce features and functionality
Knowledge of SOQL and Agile principles
Excellent problem-solving and troubleshooting skills
Ability to work independently and as part of a team
Excellent skills to help translate business concepts to technical projects, and vice versa
Excellent English skills, both written and verbal
Nice to have
CPQ experience
Knowledge of Apex triggers and classes, Visualforce, JavaScript, Lightning components
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
