Costa Rica onlyAbout Us
We are looking for a Partner Manager to join our growing team in Costa Rica and play a crucial role in scaling our partner management and operations for dbt Cloud. In this partner-facing role, you'll be helping drive partner engagement across our long-tail System Integrator (SI) and Consulting partners. The main objective is to streamline our processes, make partner interactions more efficient, and support our partners in building and growing their business around dbt Cloud. This is a fantastic opportunity for someone who thrives in a fast-paced, partner-facing environment and wants to make a big impact by optimizing operational processes and enabling partners to self-serve and succeed with dbt Cloud. At dbt Labs, we are passionate about fostering a collaborative and innovative environment where everyone has the opportunity to learn and grow. This Partner Manager role offers a unique chance to be part of a rapidly expanding partner ecosystem and make a direct impact on the success of our long-tail SI and consulting partners.
In this role, you’ll have the opportunity to help shape and optimize key operational processes, work closely with a talented team, and be a critical part of the scaling strategy for dbt Cloud’s partner network. You will also gain hands-on experience in a growing ecosystem with vast potential, positioning yourself for career growth in the rapidly expanding world of data analytics and cloud-based solutions.
In This Role, You Can Expect to:
- Drive SI Partner Engagement Co-Selling: Collaborate with a wide range of SI partners to identify new co-selling opportunities, working closely with Sales Directors (SDs) and Account Executives (AEs) to drive bookings and revenue growth.
- Support Partner Practice Services Development: Help partners build their technical and service capabilities around dbt Cloud. Guide them on best practices, certifications, and go-to-market strategies to expand their value proposition.
- Facilitate Self-Service Adoption: Assist partners in onboarding to our self-service portal, ensuring smooth transitions and support in using resources. Help make the process more automated and efficient over time.
- Operational Efficiency: Help filter through partner inquiries (up to 15-20 contact forms per day), prioritize actionable opportunities, and manage back-end processes. This includes helping partners kick off cloud deals and ensuring all documentation (e.g., Terms of Service) is aligned with partner needs.
- Partner Check-ins Training: Conduct regular check-ins and support training for partners, ensuring they have the tools and knowledge they need to effectively sell and deploy dbt Cloud solutions. The focus will be on partners who require lighter touch, but consistent engagement.
- Identify New Cloud Opportunities: Proactively seek out new opportunities for dbt Cloud expansion through partner engagement, ensuring that all potential deals are tracked and kicked off smoothly.
You’re a Good Fit If You Have:
- 3+ years of experience in partner management, channel sales, or partner operations ideally within the data ecosystem (working with data tools, software vendors, or cloud-based solutions).
- Have held a quota focused on driving revenue and co-sell based outcomes with partners (Sourced ARR, Influenced ARR, Pipeline Generation, and Certifications)
- Experience working at scale: Understanding how to manage and optimize processes across a broad partner base. Comfortable with automation and creating efficiencies.
- A strong operational mindset with attention to detail. You should be able to filter through noise and focus on what matters most to drive partner success.
- Comfortable with manual, back-end work: You’ll need to help onboard partners, coordinate logistics, and ensure processes are optimized for scale, even in their early stages. Additionally, work with our operations team to identify areas to automate.
- Excellent communication skills, both written and verbal, to engage with partners in a supportive, clear, and professional manner.
- A team-first attitude, eager to collaborate with cross-functional teams and work together toward shared goals.
- Customer-facing experience: You must be comfortable engaging with partners face-to-face and ensuring their satisfaction with dbt Cloud's offerings.
You Have an Edge If You:
- Have experience working with SI partners in the data/analytics ecosystem (i.e. Snowflake, Databricks), ideally within cloud-based services.
- Are familiar with self-service partner portals and can help guide partners to self-sufficiency.
- Have experience working in an operationally heavy role where attention to detail and process optimization were key to success.
- Understand the importance of automation and scalability in partner operations and have helped drive such initiatives at scale.
Compensation Benefits
- Salary: We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
- Benefits: For employees outside the United States, dbt Labs offers a competitive benefits package.
Who we are
At dbt Labs, we have developed strong opinions on how companies should practice analytics.
Specifically, we believe that:
- Code-based transformations offer unmatched flexibility and transparency across various “multi-player” development to power everyone in the organization to collaborate on a common language
- Data analysts should adopt similar practices and tools to software developers
- Critical analytics infrastructure should be controlled by its users as open source software
- Analytic code itself — not just analytics tools — will increasingly be open source
It turns out that a lot of other people believe this too! Today, there are 50,000 teams using dbt every week, 100,000 dbt Community members, and 5,100 companies paying for dbt Cloud. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. dbt is synonymous with the practice of analytics engineering, defining an entire industry. We’re backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter.
dbt Labs is an equal opportunity employer. We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! Please reach out to us directly at recruiting@dbtlabs.com if you need assistance or an accommodation.
Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page here.
dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations.
