Switzerland only🤝 About Viatu
Viatu is not just another travel platform; we're building the future of sustainable travel. As a B Corp-certified company, we're committed to creating a positive impact on the planet and the communities we serve. We're a team of passionate travellers, tech enthusiasts, and sustainability advocates working together to revolutionize the travel industry. We use cutting-edge technology to connect travellers with authentic, off-the-beaten-path experiences, making sustainable travel more accessible and convenient.
👥 Join our team of innovators and disruptors
We're a remote-first company with a diverse team representing over 10 nationalities. We value creativity, critical thinking, and a self-starter mentality. We embrace challenges and celebrate wins together. At Viatu, you'll be empowered to take ownership, make decisions, and contribute directly to our mission of creating a more sustainable future for travel.
🎨 About the role
We are seeking a full-time English-speaking travel consultant to join our sales team. As an ideal candidate, you have at least 2 years of relevant experience designing multi-stop itineraries and outstanding customer service skills. You have strong destination knowledge of African destinations (particularly South Africa, Namibia, Botswana, Kenya, and Tanzania) and feel confident in making others dream about the wonders that await them at these destinations.
Relentless in your pursuits, you usually have a hard time accepting a “no” for an answer (much less radio silence), so you resourcefully ideate new, creative (and always respectful) ways to effectively engage with your audience.
Your role and responsibilities will include but not be limited to:
You design compelling, tailor-made trips inspired by our customers’ dreams
You actively engage with our customers from the moment they contact us, to the moment they embark on their dream holiday
You manage the booking process including quotations and booking the suppliers for our customers with the help of our internal tools
You collaborate with the product and marketing team to improve and expand the offering on our website
You provide quantitative and qualitative feedback on how our Tech team can improve our tools for better delivery to customers
You work with your team to continuously improve and develop your sales strategies
You manage and report back on your KPIs on a regular basis and work continuously to improve them to meet ambitious sales targets
📝 What you bring to Viatu
You have at least 2 years of sales experience as a travel consultant managing multiple client requests simultaneously, organising your tasks efficiently and maximising your conversion rate
A proven track record of exceeding sales targets and growing revenue
You have excellent communication and presentation skills in English
You work meticulously with a high degree of autonomy
You have excellent African product knowledge and a passion for travel
You are passionate about turning our customers’ dreams into reality and taking care of all the details with love and passion
You have a soft spot for sustainability and care deeply for our environment
A pragmatic and analytical approach to sales
You have a bachelor's degree in social science, marketing, economics or a related field
⭐️ It's a big PLUS if you have one or more of the following qualities
Previous experience in a fast-paced startup
Deep product and destination knowledge of African destinations
Experience working with a modern CRM tracking your leads and logging your actions
Working knowledge of the Google Suite and Wetu
Our ideal candidate is based in Cape Town, South Africa.
💰Compensation
Base Salary: Above industry-related base salary (depending on experience and destination knowledge in our key destinations)
Additional personal commission: 10% of the gross profit of your sales
Additional team bonus: 10% of base salary Is offered upon target achievement of the whole team
🍿 Benefits
Go on Safaris and amazing Adventures for living (someone has to test it ;) sponsored by Viatu
Competitive salary and commission structure
Generous team bonus based on performance
Uncapped earning potential
Opportunities for rapid career growth
Work with a passionate and supportive team
Make a real difference in the world of sustainable travel
Getting access to attractive travel allowances, educationals and special travel incentives for yourself and your family
Working fully remotely with a decentralised team with regular meetups in Cape Town & Europe
Having a direct impact on people and planet in the destinations we operate in
Access to internal and external education and life-long-learning opportunities
🚦Process
We appreciate your time and want to give you full transparency about our hiring:
Role-specific assessment that you can complete in your own time
Role-specific interview (with another team member in the sales team)
Final interview (with our CEO)
Reporting: You will report to our Head of Sales
Employment Type: Full-time (5-days a week)
We are curious to get to know you better,
Your Viatu Team
*Viatu is an equal-opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
