Luxury Flight Booking Specialist
Department: Operations
Employment Type: Full Time
Location: Client
Compensation: ₱20,000 - ₱35,000 / month
Description
Connect high-end clients with premium travel experiences. Make outbound calls, qualify leads, and book luxury flights including business-class, first-class, and private jets. Combine sales skills with top-tier service to deliver seamless, personalized travel solutions.Key Responsibilities
- Use a dialer system to make inbound and outbound calls to potential customers
- Qualify leads and present tailored travel opportunities
- Present FlyLuxury's premium flight services and packages, close sales, and set appointments
- Coordinate and manage bookings for business-class, first-class, and all relevant bookings
- Manage all follow-up communications (email, text, phone calls) to maintain warm leads
- Track and report on sales activity and conversion metrics
- Collaborate with the sales team to meet and exceed monthly targets
- Assist the marketing team with outbound campaigns and promotions to drive bookings
- Ensure high levels of client satisfaction by delivering seamless, personalized service
- Maintain up-to-date knowledge of travel trends, loyalty programs, and luxury flight offerings
- Handle sensitive client information with discretion and professionalism
Skills, Knowledge and Expertise
- Experience in sales, travel booking, or a customer-facing luxury service role
- Familiarity with dialer systems and outbound calling processes
- Background in GDS platforms (e.g., Amadeus, Sabre) is a plus
- Excellent communication and persuasive skills
- Strong organizational skills and attention to detail
- Ability to work independently and thrive in a fast-paced, target-driven environment
- A polished, professional demeanor and a passion for luxury travel
- Flexibility to work varying shifts, including weekends and holidays as needed
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
