In-House Voucher Counselor

A Little Bit About Us

If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.

Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are.

Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.

A Little Bit About the Position

Join Gemini as an In-House Voucher Counselor, where you’ll play a crucial role in supporting injured workers through the Supplemental Job Displacement Benefit (SJDB) process. You’ll collaborate with Case Specialists, the Operations Manager, and external partners to ensure timely and effective service delivery. From conducting the voucher intake process to reviewing case files and resolving escalated concerns, your expertise will help ensure smooth transitions and compliance with regulations. You’ll also contribute to the team’s success by staying current on industry updates and training staff on best practices.

As a subject matter expert, you’ll lead by example, maintaining high ethical standards while promoting continuous learning within the team. Your role will also involve identifying industry trends, delivering training sessions, and fostering collaboration across departments to maintain operational excellence. If you’re passionate about making a difference and have a deep understanding of SJDB services, we encourage you to apply and be part of a team that values quality service and integrity.

• Location: Remote (must reside in California)
• Schedule: Monday-Friday, 8:00am-5:00pm
• Compensation: $70,000-$94,000/yearly

What You'll Love About Gemini

• Comprehensive health coverage including medical, dental, and vision
• Generous time-off to support work-life balance including PTO, volunteer time, sick time, and paid holidays
• 401(k) plan with company match to support your financial future
• Company culture rooted in shared values and community
• Education tuition reimbursement program
• Employee Assistance Program (EAP) and legal assistance benefit
• Company-paid annual donation to a non-profit or charity of your choice
• Employee recognition program with gifts and awards

• Undergraduate degree in related field required
• 3+ years of full-time experience in conducting vocational evaluations, counseling and placement of disabled adults
• Vocational and Return-to-Work Counselor (VRTWC) Certification and Accreditation preferred
• Previous legal experience is preferred but not required
• Thorough understanding of workers’ compensation regulations, codes and guidelines as they pertain to vocational rehabilitation and the overall industry
• Industry knowledge and strong relationships with all pertinent parties in the workers' compensation realm
• Excellent verbal and written communication skills
• Bilingual or multilingual language capabilities a definite plus
• Demonstrate comprehensive understanding of the SJDB industry and operational processes
• Ability to conduct root cause analysis of issues as they arise to cultivate a problem-solving culture
• Excellent organizational skills
• Strong interpersonal, teamwork, organizational and workload planning skills
• Strong self-management with the ability to work independently and within a team
• Self-motivation and strong work ethic
• Demonstrate exceptional presentation skills
• Proficiency in using office software, business phone systems, video conferencing, and other computer programs, including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)
• Skilled at using data and analytics to forecast, drive results, make decisions and provide product improvement to increase sales performance
• Demonstrate professional appearance and demeanor at all times
• Demonstrated track record of successfully meeting sales goals
• Exceptional teamwork skills
• Must pass pre-employment screening

FUNCTIONAL REQUIREMENTS

Must be able to perform the essential functions of the position with or without accommodation, to include:

• Lifting, bending, standing, climbing or walking while carrying out assigned duties
• Sitting for at least one hour at a time (total: 4-6 hours/day)
• Keyboarding for extended periods of time (total: 2-4 hours/day)
• Using a phone with or without a headset for extended periods (total: 3-5 hours/day)
• Sitting and/or driving for extended periods of time, up to 4-6 hours in a day and up to 250-300 miles per day
• Traveling to and from law offices <15 minutes at a time, multiples times throughout the day