United States onlyThis is a remote position.
Job Highlights:- Contract type: Independent Contractor
- Work Schedule: Monday-Friday, 8:00 am - 5:00 pm (8pm - 5am Manila Time) EDT with 1 hour unpaid break
We are seeking a highly motivated Executive Assistant who excels in organization, planning, and delivering top-notch assistance. As the Executive Assistant, you will be responsible for scheduling jobs, providing exemplary customer service, managing communications, and maintaining impeccable organization. This role is ideal for individuals passionate about handling the administrative aspects of a business and directly contributing to its success.Responsibilities:
- Efficiently manage email, calendar, and task assignments
- Schedule dispatches for technicians with precision and timeliness
- Provide exceptional customer service and support via phone and email
- Submit authorizations promptly via phone and online platforms
- Update and maintain CRM and dispatch software accurately
- Schedule appointments and provide 24-hour call reminders for client appointments
- Provide courtesy calls to customers when technicians are running behind schedule
- Generate and send quotes to customers promptly
- Assist in scheduling social media posts and blogging activities
- Create and update Standard Operating Procedures (SOPs) when required
- Perform miscellaneous administrative tasks as needed
Requirements
- Minimum of 3 years of experience as an Executive Assistant or similar role
- Excellent organizational skills with meticulous attention to detail
- Strong written and verbal communication abilities
- Comfortable with computers, software, and applications
- Detail-oriented and proactive with a self-motivated work ethic
- Experience working with CRMs and proficiency in call handling
- Ability to communicate proficiently with all levels of management
- Prior customer service experience is essential
- Ability to adapt and thrive in a fast-paced environment
- Experience with email marketing platforms such as MailChimp is preferred
Independent Contractor Perks
- HMO Coverage on Eligible Locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
ZR_18085_JOB
