Department Overview
The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enable OHSU to effectively manage information to accomplish its missions.
Function/Duties of Position
This position as an entry level EpicCare Application Analyst will (1) perform EpicCare system build and maintenance (2) Respond to issues and requests submitted by Epic end users and OHSU leadership (3) Learn Epic build, documentation and change processes under the guidance of a mentor
Required Qualifications
Education:
Bachelor’s degree in computer science, a related field, or a clinical field and one year work related experience in the information technology field or healthcare environment; OR
Associate’s degree in computer science, a related field, or a clinical field and two years work related experience in the information technology field or healthcare environment; OR
Three years work related experience in the information technology field or healthcare environment; OR
Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.
Experience:
- Experience working in a healthcare environment.
Job Related Knowledge, Skills and Abilities:
- Ability to work in a highly autonomous role by demonstrating self-motivation and creativity in design approach.
- Ability to function and communicate effectively in a dynamic team environment.
- Ability to proactively pursue problem resolution to satisfy customer needs.
- Ability to manage multiple complex tasks efficiently while successfully meeting assigned deadlines.
- Superior written, verbal and oral communication skills, including excellent customer service skills
- Proven ability to regularly prioritize work as it is assigned and as it develops
- Proven ability to communicate with and educate customers at all professional level
- Ability to build relationships, respect and trust with customers and co-workers
- Knowledge of medical terminology
- Working knowledge and understanding of project coordination and management.
- Working knowledge of hospital operations and the patient care process.
Additional Details
This position is 100% remote with the exception of occasional onsite meetings.