United States onlyThe Company:
At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.
The Opportunity:
On-Demand Mentors provide urgent project and technical support to students to advance their learning. Students often will encounter technical questions or roadblocks during the courses when their regular 1:1 mentor is not available. For these instances, the on-demand mentor can be a critical resource to answer questions and help unblock the student.
How it works:
- Students can schedule one-off 30-minute mentor video calls through YouCanBookMe (YCBM) whenever they feel stuck or have questions that cannot wait to their next mentor call
- Students can choose an available time slot for the call or can choose a specific mento
- Technically, calls can be booked with at least 24 hours of notice. But for the most part, students tend to book well in advance
- As with the regular mentor calls, there is no minimum time commitment or specific time-slot availability requirements for ODMC mentors, which means that ODMC mentors have the flexibility to decide their availability on their calendars for this offering.
Expectations:
- Suggestion (not required) availability for at least 5 hours on average per week
- High degree of familiarity with the entire course curriculum
- Have empathy for students who are struggling
- Demonstrate excellent communication skills including being able to break down complex concepts for beginners
- Fill out feedback on the coach dashboard after each ODMC call
Compensation:
- On-demand Mentors are compensated per call
- We will count your regular mentor calls at the end of each month and add your ODMC payment to your normal honorarium distribution
We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
