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This is a remote position.

Schedule:

• 35 hours per week
• Tuesday to Saturday; 5 PM to 12 AM | Warragul, VIC
  
• Includes 30-minute paid break
  

Client Overview

Join a leading Victorian healthcare and community services organization making a real difference in people’s lives. This established provider delivers essential disability support services and aged care across multiple locations, focusing on personalized care and support that enables clients to live their best lives. With a strong commitment to quality care and continuous support, they’re seeking dedicated professionals to join their growing team.

Job Description

Take on an integral role providing vital after-hours support for a dynamic healthcare organization. As an After Hours Admin Assistant, you’ll be the essential link ensuring continuous care during non-business hours, managing urgent communications from both healthcare professionals and clients. This unique position combines healthcare administration with real-world impact, allowing you to make a meaningful difference while developing your professional skills. Working in a modern, digital environment, you’ll handle both time-sensitive support needs and important administrative functions that keep essential services running smoothly.

Responsibilities

• Serve as the primary after-hours point of contact, managing urgent inquiries and support needs via a modern phone system
  
• Handle time-sensitive staff communications including emergency notifications and schedule changes
  
• Process and document important administrative information during quiet periods
  
• Maintain detailed records of all communications and actions taken
  
• Support payroll and benefits administration through specialized leave calculations
  
• Manage confidential healthcare and personnel information with utmost discretion
  
• Coordinate with day staff to ensure seamless24⁄7service delivery
  
• Utilize modern business tools and systems to maintain efficient operations

Requirements

• 3+ years experience in medical reception or healthcare administration
  
• Excellent communication skills with a professional phone manner
  
• Strong computer literacy including Microsoft Office suite and cloud storage systems
  
• Proven ability to work independently and manage priorities effectively
  
• High-speed fiber internet connection
  
• Experience with healthcare or client management systems preferred
  
• Comfortable working night shift hours aligned with Melbourne time zone
  
• Strong attention to detail and documentation skills
  
• Professional home office setup with quiet working environment
  
• Commitment to maintaining strict confidentiality of sensitive information
  

Benefits

• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job