This is a remote position.
Job Title: Associate – Mashreq Matrix Unit
Job Description:
Candidate will be responsible for
- Run the process for Account setup, account/user maintenance and account/user closure/deletion related formalities in Matrix unit
- Handle instructions and enquiries from stakeholders and ensure Bank’s SLAs are met in achieving Customer Satisfaction
- Ensure client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements
- Coordinating with the Relationship Teams to ensure the business requirements are met
What we are looking for:
- Candidate with 2-5 years’ of experience in Corporate Account Opening, Maintenance & Internet banking
- Quick Learner and provide high quality output
- Good Communication and interpersonal skills
- Ability to work under high pressure and complex operational environment
-Client Focused
- People with previous Account Opening and Maintenance experience would be added advantage
