ConnectWise ScreenConnect

screenconnect.connectwise.com

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Introduction

ConnectWise ScreenConnect is a remote support and access solution for IT professionals, enabling secure connections to remote devices for troubleshooting, support, and management. It features unattended access, file transfer, session recording, and customizable branding, making remote operations efficient and secure.

Detail

Remote Support: Provide real-time remote support to clients, with the ability to troubleshoot issues directly on their devices.
Unattended Access: Access remote devices without needing someone on the other end to initiate the session.
Session Recording: Record remote sessions for auditing, training, or compliance purposes.
File Transfer: Easily transfer files between local and remote devices during a session.
Multi-Monitor Support: View and control multiple monitors connected to the remote computer.
Custom Branding: Customize the appearance of the remote support portal with your branding, including logos and colors.
Security Features: Includes encryption, two-factor authentication, and role-based permissions to ensure secure connections.
Cross-Platform Compatibility: Supports various operating systems, including Windows, Mac, Linux, Android, and iOS.
Instant Chat: Communicate with end-users via chat during a remote session.
Integration with Other Tools: Integrates with ConnectWise’s suite of tools and other third-party applications for streamlined IT management.
Remote Meeting: Host online meetings, share screens, and collaborate with team members or clients remotely.
Scalability: Suitable for businesses of all sizes, from small teams to large enterprises.

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Introduction
Detail

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